• QCBD Overview
• Complaints
• Corrective Action
• Deviations

• Document Control
• Equipment Mgt
• Nonconformance
• Supplier Mgt
• Training

Customer Complaints – record problems reported by your customers. Complaint handling software helps you to document reports of adverse product performance. Complaint reports can be one characteristic for assessing customer satisfaction.

Corrective and Preventive Actions (CAPA system)– Create and manage  Corrective Action Reports (CAR's). A central database to record actions taken to correct and/or prevent quality failures. Identify, analyze and correct adverse quality conditions. Process CAR's, Audit CAR's and Vendor CAR's all follow the traditional "8D" model.

Process Deviations – document the departure from standard practices and standard procedures. An audit trail of approval when departure from standard practice is necessary.

Document and Change Control – a fully functional document control system. Manage document changes and ensure that all changes are authorized. Link document changes to training records (complete change and revision control).

Equipment Management – calibration and preventative maintenance of all types of equipment. Improve process control through preventative maintenance. Manage calibration of all your inspection and test equipment.

Nonconformance Tracking – record all your product related discrepancies. Identify, segregate, control and analyze non-conforming materials (non-conforming material and non-conforming process control).

Supplier Management – a master list of all your approved suppliers. Control and evaluate suppliers and assess supplier quality performance.

Training Records – a fully functional training management system. Manage and track all your employee training requirements. Define training requirements (training plans), record training completed, build a training matrix and deliver training content specific to your organization. Link training to your document control system.

Report Engine – Automatic reports. Subscribe to any QCBD report and have it delivered direct to your email account.

Designed to Manage Quality System Requirements

ISO 9001	ISO 13485	ISO/TS 16949	AS 9100	SQF 2000	ISO 22000	21 CFR Part 11	21 CFR Part 820
General Manufacturing	Medical Device and Life Sciences	Automotive	Aerospace	Food Safety	Food Safety	Electronic Records	Quality System Requirements

An optional Software Validation package is available.

NOTE: QCBD is software designed for manufacturing firms to manage their quality system (quality assurance / quality control). In general, it is not suitable for non-manufacturing such as construction, hospitals, doctor's offices, police and fire departments, military, municipalities, educational institutions and public service organizations.

Select the Right Software for Your Business

Designed for small to mid-size manufacturing companies, QCBD is scalable and can grow with your business.

(Note: QCBD is a Windows based application, NOT a web application)

QCBD Standard Edition	QCBD Enterprise Edition
Network database application that runs on your Local Area Network (LAN). The cost effective solution for small companies.	Client-Server database running over your wide-area network (WAN). Access your data from anywhere in the world. The ideal solution for mid-size to large companies with multiple locations.
Local area network, file sharing (MS Access database) Single site, multi-user environment Unlimited named users Up to 50 concurrent users Low maintenance. Requires minimal IT support Scalable - easily upgrade to the Enterprise Edition as your company grows	Wide area network, Client-Server (MS SQL Server database) Multi-user, multi-facility environment Unlimited named users Unlimited concurrent users Share data across many sites/facilities Additional hardware/software purchases may be required. (MS SQL Server 2000/2005 and server hardware are not included in purchase price.)

QCBD is the Affordable Solution

QCBD provides value and convenience that any company can afford. We offer pricing options that can fit your budget starting with the "small business" bundle (under $4,000) all the way to a full Enterprise-wide application that can start for under $9,000.

• Multi-user application
• Unlimited concurrent users
• No per user or per workstation license fees
• No annual maintenance fees
• No hardware to purchase – install on your existing server environment
• Purchase only the modules you need
• Your purchase includes training and support

QCBD has the lowest total cost of ownership of any Quality Management Software (QMS) available – guaranteed!

Integrated Information Management

AUTOMATIC EMAIL NOTIFICATION – Automatically notify users by email when they have been assigned as an approver. All data records, reports and notifications can be distributed by email from inside QCBD.

DASHBOARD VIEW – Users can view and respond to all open action items with the click of a mouse.

ELECTRONIC SIGNATURE – Route and approve records electronically. E-Signatures permit you to store records online and go completely paperless. Meets all the requirements for 21 CFR Part 11 (Electronic Records and Electronic Signature).

POWERFUL REPORTING CAPABILITY – Reports allow you to select, group and filter data in meaningful ways. Reports are used for performance trending and Pareto analysis to give focus to, and drive continuous improvement efforts. Data can be exported to Microsoft Excel® providing unlimited flexibility. [view example]

USER ASSIGNED SECURITY – Assign access to each user separately; from the lowest read-only privilege to highest full supervisor rights.

FILE ATTACHMENTS – Attach digital photos, scanned images and documents from other sources. These attachments become a permanent part of any record. File attachments allow you to run a paperless management system. Check out / check in capability for all file attachments.

POWERFUL SEARCH ENGINE – User friendly search tools help you to find records. You can sort, filter and group data quickly.

CUSTOMIZE – QCBD is highly configurable. Customize the module screens and printouts to suit the terminology and descriptions used in your business.

CONNECT REMOTELY – Access your data from any location.

Learn more about QCBD

Learn more about the QCBD modules by clicking the tabs at the top of the page.

Request pricing to request a free working copy of the software or to request pricing.